Open a support ticket
curl --request POST \
--url https://api.qbank.cl/platform/v1/support/tickets \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"kind": "payout",
"resource_id": "payout-123",
"subject": "Payout delayed",
"category": "delay",
"priority": "high",
"message": "Please check this payout.",
"idempotency_key": "support-001"
}
'import requests
url = "https://api.qbank.cl/platform/v1/support/tickets"
payload = {
"kind": "payout",
"resource_id": "payout-123",
"subject": "Payout delayed",
"category": "delay",
"priority": "high",
"message": "Please check this payout.",
"idempotency_key": "support-001"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
kind: 'payout',
resource_id: 'payout-123',
subject: 'Payout delayed',
category: 'delay',
priority: 'high',
message: 'Please check this payout.',
idempotency_key: 'support-001'
})
};
fetch('https://api.qbank.cl/platform/v1/support/tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.qbank.cl/platform/v1/support/tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'kind' => 'payout',
'resource_id' => 'payout-123',
'subject' => 'Payout delayed',
'category' => 'delay',
'priority' => 'high',
'message' => 'Please check this payout.',
'idempotency_key' => 'support-001'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.qbank.cl/platform/v1/support/tickets"
payload := strings.NewReader("{\n \"kind\": \"payout\",\n \"resource_id\": \"payout-123\",\n \"subject\": \"Payout delayed\",\n \"category\": \"delay\",\n \"priority\": \"high\",\n \"message\": \"Please check this payout.\",\n \"idempotency_key\": \"support-001\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.qbank.cl/platform/v1/support/tickets")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"kind\": \"payout\",\n \"resource_id\": \"payout-123\",\n \"subject\": \"Payout delayed\",\n \"category\": \"delay\",\n \"priority\": \"high\",\n \"message\": \"Please check this payout.\",\n \"idempotency_key\": \"support-001\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.qbank.cl/platform/v1/support/tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"kind\": \"payout\",\n \"resource_id\": \"payout-123\",\n \"subject\": \"Payout delayed\",\n \"category\": \"delay\",\n \"priority\": \"high\",\n \"message\": \"Please check this payout.\",\n \"idempotency_key\": \"support-001\"\n}"
response = http.request(request)
puts response.read_body{
"ticket_id": "ticket-01",
"number": "SUP-2026-000123",
"status": "open",
"idempotency_hit": false
}{
"error": "invalid_payload",
"message": "invalid support request"
}{
"error": "not_found",
"message": "support ticket not found"
}Open a support ticket
The idempotency key is deduplicated by organization, account and key.
POST
/
v1
/
support
/
tickets
Open a support ticket
curl --request POST \
--url https://api.qbank.cl/platform/v1/support/tickets \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"kind": "payout",
"resource_id": "payout-123",
"subject": "Payout delayed",
"category": "delay",
"priority": "high",
"message": "Please check this payout.",
"idempotency_key": "support-001"
}
'import requests
url = "https://api.qbank.cl/platform/v1/support/tickets"
payload = {
"kind": "payout",
"resource_id": "payout-123",
"subject": "Payout delayed",
"category": "delay",
"priority": "high",
"message": "Please check this payout.",
"idempotency_key": "support-001"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
kind: 'payout',
resource_id: 'payout-123',
subject: 'Payout delayed',
category: 'delay',
priority: 'high',
message: 'Please check this payout.',
idempotency_key: 'support-001'
})
};
fetch('https://api.qbank.cl/platform/v1/support/tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.qbank.cl/platform/v1/support/tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'kind' => 'payout',
'resource_id' => 'payout-123',
'subject' => 'Payout delayed',
'category' => 'delay',
'priority' => 'high',
'message' => 'Please check this payout.',
'idempotency_key' => 'support-001'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.qbank.cl/platform/v1/support/tickets"
payload := strings.NewReader("{\n \"kind\": \"payout\",\n \"resource_id\": \"payout-123\",\n \"subject\": \"Payout delayed\",\n \"category\": \"delay\",\n \"priority\": \"high\",\n \"message\": \"Please check this payout.\",\n \"idempotency_key\": \"support-001\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.qbank.cl/platform/v1/support/tickets")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"kind\": \"payout\",\n \"resource_id\": \"payout-123\",\n \"subject\": \"Payout delayed\",\n \"category\": \"delay\",\n \"priority\": \"high\",\n \"message\": \"Please check this payout.\",\n \"idempotency_key\": \"support-001\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.qbank.cl/platform/v1/support/tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"kind\": \"payout\",\n \"resource_id\": \"payout-123\",\n \"subject\": \"Payout delayed\",\n \"category\": \"delay\",\n \"priority\": \"high\",\n \"message\": \"Please check this payout.\",\n \"idempotency_key\": \"support-001\"\n}"
response = http.request(request)
puts response.read_body{
"ticket_id": "ticket-01",
"number": "SUP-2026-000123",
"status": "open",
"idempotency_hit": false
}{
"error": "invalid_payload",
"message": "invalid support request"
}{
"error": "not_found",
"message": "support ticket not found"
}