{
"ticket_id": "ticket-01",
"number": "SUP-2026-000123",
"status": "pending_customer",
"account_id": "account-01",
"from": "admin"
}Support ticket message
Identifier-only message event; bodies are never included.
WEBHOOK
support_ticket_message
{
"ticket_id": "ticket-01",
"number": "SUP-2026-000123",
"status": "pending_customer",
"account_id": "account-01",
"from": "admin"
}Authorizations
会话 JWT(来自注册/登录)或 API key(pk_...)。
也接受 X-API-Key: <token> 作为替代请求头。
Response
200
Return any 2xx to acknowledge delivery.